Frequently asked questions

What does the 14 day money back guarantee cover?

If you’re having second thoughts - no problem! As long as you’ve got your receipt, you haven’t creased, damaged, washed, soiled, etc. the product and there’s no visible marks of wear and tear, you will be fully refunded for the amount you’ve bought it for - except shipping. Email us for the return address and postage instructions, and send the item(s) back to us. Once we have received it you will be notified via email that your refund is on it’s way. We aim to refund everyone in 5 working days the latest upon receiving the item.

When will I receive my order?

Production takes 3 – 10 working days, in busy periods (eg. Christmas) production can go up to 5 – 14 working days. Items are sent to the UK using Royal Mail 1st Class® with next working day delivery aim.

We will also ship to Europe and to the US soon using Royal Mail International Tracked®. Please note international delivery is not available yet.

Can I cancel my order?

You can cancel your order usually within 4-6 hours upon successful payment, free of charge. You will be refunded for the full amount paid including shipping. Please contact ASAP if you’ve changed your mind and want to cancel the order. Once we’ve passed the order on to our printer the order will be fulfilled and cannot be canceled. You can still send the item(s) back once received and we can refund you for the item(s) Please note currently we can’t offer to cover the cost of the shipping.

Site header photo by @zlucerophoto