Privacy policy
Data privacy is of high importance for us and we want to be as open and transparent with our processing of your personal data as possible.
We have adopted this Policy to include and be inclusive of the European General Data Protection Regulation (GDPR). GDPR governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the European General Data Protection Regulation may be obtained from https://gdpr.eu/
By browsing and using this website, you are agreeing to comply with and be bound by our terms and conditions of use and our privacy policy. Boki (“the Site,” “Site,” “we,” “us,” or “our”) provides this site as a service to its customers. Please read the following privacy policy as it’s set out how your personal data will be processed and protected. By using this Site, you agree to follow and be bound by the following rules below. For information on who is the data collector please see Contact Information below.
SECTION 1 – Personal information
Boki collects personal data through website visits and purchases. To do so, we use cookies, which are very small text files, stored on your computer during the site visit. You can disable cookies through your browser. To know more about cookies please refer to section below.
When you buy something from boki.uk, as part of the selling process, we collect the personal information you give us such as your name, address, phone number and email address. In doing so, you allow us to store this information in the customer database where your personal information is kept for 2 years.
You can request us to delete your personal information at any time after your order has been processed and delivered by sending an email to info@boki.uk with the headline ‘delete my information’ (see Section II “Changes and access to your personal information”). We may also collect non-personal information about you even if you do not purchase any products on our website.
Email marketing: With your permission, we may send you emails about promotions, our new products and other fun updates.
What use is made of the information you provide on boki.uk?
We may share certain financial and other information that you submit with third parties who provide essential services to the website ie. payment services. Said third parties proceed to credit reporting, payment or order fulfillment services, such as verifying your information, authenticating payments and processing orders. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Finally, information such as the email you previously agreed to give us may be used for marketing and personalization.
SECTION 2 - Storage of your data
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, we will use Standard Contractual Clauses and EU-US Privacy Shield Framework as safeguards for countries without adequacy decisions from the European Commission.
SECTION 3 – Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 4 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 5 – European Policy Rights
If you are a data subject in Europe, you have the right to access, rectify, or erase any personal data we have collected about you through the Service. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Service. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, contact us as via info@boki.uk and specify which right you intend to exercise. We will respond to your request within 15 days. We may require additional information from you to allow us to confirm your identity. If you have any issues with our compliance, you have the right to lodge a complaint with a European supervisory authority.
SECTION 6 – Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 – Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 8 - Competition
We will process your data when you enter our competitions. Your personal data will be used by us to contact contestants regarding the competition, before and after an event, to identity contestants, verify the age of contestants, to contact winners, deliver and follow up on prize deliveries.
We will process contact information such as name, address, e-mail address and telephone number, age and information submitted in the contes
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to shipping suppliers for delivery of prize. The processing of your personal data is based on your consent when you choose to enter a competition. You have the right to withdraw your consent for the processing of your personal data at any time. When you do so we, will not be able to provide you with the services mentioned above.
We will keep your personal data for 45 days after the competition has ended.
SECTION 9 - Customer Accounts
We will use your personal data to create and manage your personal account in order to give you a personalised and relevant experience at our site.
We will provide you with your order history, details around your orders and enable you to handle your account settings (including marketing preferences). We will also provide you with easy ways to maintain accurate and updated information such as contact details and payment information.
Furthermore, we will enable you to save items in your shopping bag, offer you size recommendations, enable you to rate and review the products you've purchased from us. In order to provide you with relevant product recommendations we will process your navigation and browsing on our site, your shopping history and product reviews as well as the data you submitted to us through your account.
We will always process your e-mail address and password that you submit to us when you sign up for an account.
We will process following categories of personal data if you choose to provide it to us:
contact information such as name, address, email address and telephone number
date of birth
gender
country
account settings
encrypted payment card information
We will process the following categories of personal data if you make a purchase:
order history
delivery information
payment history
We will also process the following categories of personal data connected to your cookies:
click history
navigation and browsing history
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to optimize the website we use, website agencies and analysis tools. The processing of your personal data for your account is based on your consent when you create your account. The processing of your personal data provide you with relevant product information is based on our legitimate interest. You have the right to withdraw your consent from the processing of your personal data at any time. When you do so your account will cease to exist and we will not be able to provide you with the services mentioned above. We will keep your data for as long as you have an active account with us. We will keep your personal data if there are any legal requirements and if there is an open dispute.
After your account has been terminated your data will be deleted.
SECTION 10 – Cookies
What is a Cookie
A cookie is a small text file stored on your device that makes it possible to track and save data about your use of boki.uk. For example, our website uses cookies to identify you or store your product selection in your cart. Cookies are managed by your Internet browser.
You can edit your cookie preferences at any time. To do so, please refer to our “Managing your cookie preferences” Section below.
What cookies do we use?
There are two categories of cookies on our website:
Website functionality cookies
These cookies are essential for the website to function properly and to any purchase on the website. They also allow us to personalize, facilitate and improve your browsing experience.
Third party cookies
These cookies allow us to track navigation during your visits to the website. This allows us to personalize our activities and advertisements to your preferences and to identify transactions facilitated by our affiliated partners for commission purposes.
At the moment, this is the list of third-party cookie we use:
Google Analytics which provides us information about our website’s visitors behavior. This data is not individualized.
Facebook pixel which allow us to show you relevant advertising on all the Facebook ecosystem’s platform.
We only partner with trusted third-parties with data compliance and protection policies and all of the information sent to third-party partners is anonymized or pseudonymized.
Managing your cookie preferences
If you wish to remove these third-parties cookies from your website experience, you can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.
By following the instructions below, you will be disabling all cookies (including the website functionality cookies described above which enable you to order online and enjoy the services of the boki.uk website.)
Please find below instructions about managing and disabling cookies, depending on your browser:
Google Chrome
Click the Chrome menu, the upper right button.
Select Settings then click on Show advanced settings.
In the Privacy section, click the Content settings button.
Select your preferred option(s) in the Cookies section.
Internet Explorer
Go to Tools menu, then Internet Options.
Click on Confidentiality, then click on Advanced.
In the Cookies window, select your preferences.
Firefox
Click the Menu button and choose Preferences.
Select the Privacy & Security panel and go to the History section.
In the drop-down menu next to Firefox will, choose Use custom settings for history.
Check-mark Accept cookies from websites to enable cookies, and uncheck it to disable them.
Select your preferred option(s) in the Cookies section.
Safari
Click on Safari, then Preferences.
Click on the Privacy tab.
Go to Block cookies and select your preferred option(s).
SECTION 11 - QUESTIONS AND CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us at info@boki.uk
Date of last amendment to this document was on 20.09.2020
Site header photo provided by @hunterrtomi